Notice: Orders will NOT be processed, shipped or delivered during weekends.

It may take 1-2 business days to process your order. 

We ship Monday through Friday, excluding weekends and holidays.

If you order on Monday, your order will be ship out on Tuesday or Wednesday. You will receive a tracking number once your package has been sent.

Orders placed on weekends or holidays will be processed the following buisness day.

(Express shipping options and any other third-party fees are non-refundable)

Still got a question? You are always welcome to contact us at: fabsupport@fabhair.com


TRACKING YOUR SHIPMENT:

Once your order is shipped out, you will receive a tracking number by Email from us.

It may take 24h-48h after placement of order to receive confirmation and tracking information. In some rare occasions the tracking information might not show up, however you will still be receiving your package.

It might take 24-48 hours before your tracking number is tracking.
You can track your package at:
 
Fedex:                                https://www.fedex.com/fedextrack/
USPS:                                https://tools.usps.com/go/TrackConfirmAction!input.action
UPS Mail Innovation:         http://www.ups-mi.net/packageID/
UPS:                                   http://www.ups.com/tracking/tracking.html
 
Still got a question? You are always welcome to contact us at: fabsupport@fabhair.com


NYC STATE SALES TAX: 

Please note that Fabhair will charge New York state sale taxes on orders shipped within New York state. These taxes are mandated by the local state government and Fabhair will in no way benefits from this.

 

INTERNATIONAL CUSTOMERS:

International customers (all customers outside U.S) are responsible for all import duties, customs, and local taxes charged by your country. As we are unable to advise the amount of what these fees might be, we recommend to contact your country's customs office or tax agent for respective charges and rates on a package coming outside of your country.

Custom handling may delay your delivery time.

Please pay attention to international slow to ship countries. On very rare occasions it may take up to 2-3 weeks to receive packages in some countries with the standard shipping. (i.e. Middle East and Russia)


COURIER PHONE NUMBERS:

•  USPS: Call 1-800-275-8777. Press 6 and then 4 for Customer Service

•  For International USPS Deliveries call 1-800-222-1811

•  For UPS services; please visit www.UPS.com or call 1-800-742-5877

•  For FEDEX services; please visit www.FEDEX.com or call 1-800-463-3339, Internationelly 1-800-247-4747 

We are not responsible if the package is not delivered during the guaranteed shipping times, as we cannot be held liable for USPS, UPS or FEDEX guarantee. If your package is not delivered in time, you will need to contact USPS, UPS or FEDEX . We will NOT refund additional shipping charges, if the courier fails to meet their guaranteed shipping times.

Expedited shipping options are non-refundable.

 

WRONG ADDRESS DISCLAIMER: 

It is the responsibility of the buyer to ensure that she or he enters the address information correctly.

Please double-check the address, as we will NOT be held responsible for packages that are sent to the wrong address that the buyer has entered.

If you notice a wrong address please contact fabsupport@fabhair.com within 2 hours from placing the order. Orders placed prior to this two-hour window, will already be in process or shipped.

Please notice if your order is already processing or has already shipped, we cannot change the address.